The NS Power Time-Varying Pricing Rate pilot (the “Pilot”) is open for enrolment for the winter season which begins on November 1. The Time Varying Pricing tariffs (TVP) being piloted are optional tariffs with the primary goal of the Pilot being to assess the ability of TVP to reduce system and customer costs by encouraging customers to reduce on-peak load. To view a copy of the NSUARB approved rates and regulations and/or to learn more about the new rate tariffs, visit:
Below is a summary of the key elements.
To be eligible for the Pilot, customers must meet the following requirements:
The Pilot is being extended and will remain in effect until such time as NS Power, with Nova Scotia Utility and Review Board (“NSUARB”) approval, terminates the Pilot. Pilot participants will be notified in advance of any termination.
Current Pilot participants will continue in the program according to these terms and conditions, but retain the right to leave the Pilot, as further described below.
New eligible customers (i.e. those not currently enrolled in the Pilot) will be randomly selected to receive an email or bill insert as part of recruitment and will be added to the Pilot program on a first come, first served basis. The application deadline for the Pilot is December 31, 2024, or once enrollment targets are filled.
If the Pilot is transitioned into a standard offer tariff, all Pilot participants will be notified by NS Power and given the opportunity to opt out within a set time period. If Pilot participants do not opt out, they will be automatically transitioned to the TVP standard offer tariff.
Customers can leave the Pilot and switch back to their current eligible rate at any time without penalty. At the end of the Pilot period, NS Power will review the rate plans and may apply to the NSUARB to cancel or change the program. If a customer decides to move during the Pilot, participation at their current location would end and they would be required to fill out a new application at their new location.
Customers who have provided NS Power with their email or mobile phone number will receive notifications from NS Power during the Pilot that are designed to help them manage their energy use and costs. These notifications could include, but are not limited to:
NS Power does not make any representations or warranties or guarantee that a customer will achieve a certain level of bill savings in the Pilot program. It is up to a customer to shift energy use to off-peak hours to achieve savings. Costs and savings will vary by household. Bill amounts may vary and are highly dependent on the actual usage patterns of the home. If a customer decides to leave the Pilot at any time and return to the standard offer rate, they will not be reimbursed for any costs incurred as a result of the Pilot rate.
Participants acknowledge that the Pilot program requires them to provide information to NS Power (which may be considered personal information) as noted in the application. The information in this form is being collected by NS Power for the purposes of administering the Pilot program, communicating with customers, and receiving feedback on the program. NS Power takes the privacy of its customers very seriously and does not sell personal information and only shares it with third parties in limited circumstances to provide services to customers. For further information on the collection, use and disclosure of personal information specifically, please see NS Power's Privacy Policy.
NS Power's Regulations as approved by the Nova Scotia Utility and Review Board continue to apply to customers participating in the Pilot program.
