Community Reliability Meeting: A Letter to Baxters Harbour

We appreciate everyone who took part in the discussion on local reliability. We touched on tree trimming, system upgrades, and plans for your community moving forward.

Community Reliability Meeting: A Letter to Peggy's Cove

Thanks to everyone who took part in the conversation on local reliability. We covered topics like vegetation management, infrastructure improvements, and what’s ahead for your community.

Highlights from Year One of Our Reliability Plan

We’re making progress on improving reliability, with fewer outages and continued investment across the grid. While challenges in 2025 impacted some performance standards, we’re focused on accountability and delivering better service.

Our Commitments: Office of the Privacy Commissioner of Canada investigation

We have been working collaboratively with the Office of the Privacy Commissioner throughout its investigation and value its thorough review as part of the recovery, remediation, and restoration efforts following the criminal cyberattack.

My Commitment to You

Our new CEO & President, Vivek Sood, shares his commitment to rebuilding customer trust through transparency, improved billing accuracy, and strengthened reliability as the we move forward after last year’s cyber incident.