As Canada Post service delays continue, we're here to help.
Have you considered paperless billing? Sign up for MyAccount to receive your bills on time by email—just have a recent bill handy to start the sign up process. You may also get your bill balance and due date through our self-service menu by calling 1-800-428-6230.
We have many convenient payment options available, including paying through your bank.
We offer a number of secure and convenient ways to pay your bill. Find the one that's right for you.
Visit your bank's website and select "Nova Scotia Power Inc." as a payee. Be sure to have your eight-digit account number handy. How to find your account number
Setting up automated payments in MyAccount gives you the convenience to quickly update your payment information or adjust your payment amount at any time. Simply login or create a MyAccount profile
Use Visa or Mastercard to make a quick, one-time payment or automatic payment through EZ Pay1, our third-party payment provider. Make a one-time payment by entering your account number and web access number.
1. A 1.75% processing fee is applied. Fees associated with this service are charged by the vendor and not transferred to Nova Scotia Power.
To pay by mail, send your cheque to:
PO Box 848, Halifax, Nova Scotia B3J 2V7
Please ensure your account number is included on the cheque.
If you made a late payment, you could avoid a disruption to your electrical service by providing the details of your payment online. Report a payment through MyAccount
If you can't pay your bill before it's due, you may be eligible to request payment arrangements. With our convenient self-serve options, it's easy to make this request without ever having to pick up a phone. Request payment arrangements through MyAccount
Looking for more predictable energy bills? Why not consider the Equal Billing Program? Our Equal Billing plan can help you manage your budget by spreading the cost of your annual electricity use over 12 equal monthly payments. Visit our Equal Billing calculator