Canada Post Service Delays

As Canada Post service delays continue, we're here to help.

Have you considered paperless billing? Sign up for MyAccount to receive your bills on time by email—just have a recent bill handy to start the sign up process. You may also get your bill balance and due date through our self-service menu by calling 1-800-428-6230.

We have many convenient payment options available, including paying through your bank.

Report Suspected Electricity Theft

Customer Service
Report Suspicious Activity
Report Suspected Electricity Theft

Report Suspected Theft

Working or playing around electricity can be dangerous. We appreciate your assistance in finding unsafe conditions caused by power theft. Your reports help us avoid incidents and injuries in our communities to both our customers and employees. All information is confidential.

* Required

Street Address*

Please enter the street address of where you are reporting. Nova Scotia Power requires this information to conduct an investigation.

Community*

Please enter the community of the address you are reporting. Nova Scotia Power requires this information to conduct an investigation.

Helpful Information*

Please provide as much detail as possible to help us investigate your report. (1500 characters)

In submitting this form, you acknowledge and agree that Nova Scotia Power may collect, use and disclose your personal information submitted in this form in accordance with Nova Scotia Power’s Customer Privacy Policy.

Canada Post Service Delays

Canada Post Service Delays

Report Suspected Electricity Theft

Report Suspected Theft

Report a Power Outage

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