We record any incidents occurring in our daily business that could have an impact on the environment in our incident tracking and ranking system. We also use this system to track safety-related issues.
We place incidents into four categories, designating it as either minor, moderate, or significant depending on what takes place. The fourth category deals with close calls, where an incident may have not had an actual impact on the environment but still warrants review. We track incidents to identify risks, gaps or weakness in our Environmental Management System, to learn from problems and to adjust our actions to prevent any recurrences. Even incidents that may not be serious on their own can represent trends that we can address before any problems arise.
The top two levels of incidents are reported to our Leadership Team and Board of Directors every quarter and all incidents are reported on an annual basis.
These top two levels of incidents are also reported to government and action is taken to clean up, when required, and prevent a recurrence. All incidents that do occur are rectified and action is taken to prevent the same thing from happening again.