On February 18, 2025, the energy rate changed.
This increase is for the cost of fuel used to generate electricity. Fuel costs are included in the energy rate on your bill.
Why are rates changing?
Fuel is an important part of generating electricity. It's why a portion of our power rates include the cost of fuel and other energy generation we need to purchase to make electricity. Many different forms of fuel are used to make electricity, such as coal, oil, natural gas, biomass, wind, and hydro. When the cost of fuel changes, the cost of producing electricity may go up or down. Over the past couple of years, we have seen a huge increase in fuel costs due to global factors outside of Nova Scotia.
What does this mean for my bill?
Choose a rate plan that's right for you and your home!
Rates for Residential Customers
Whether you're a small, medium or large business, we've got a rate plan for you!
Rates for Business CustomersWe are committed to letting our customers know of any changes when the Nova Scotia Utility and Review Board finalizes their decisions. We know that any rate increase can be challenging as the cost of living continues to be high.
The cost of fuel is included in the energy rate of your bill. Your first bill after this rate change will show some energy charges for electricity used at the old rate prior to February 18th, and at the new rate, after February 18th. The rest of your 2025 bills will have a single base charge and your new energy charge.
We know there are basic cost of living pressures on Nova Scotians right now, such as food, housing, electricity, and heating. We’re committed to supporting and providing resources to resources to help with the cost of electricity for customers who live on low or fixed income, including the HEAT Fund program.
Visit our Save Energy and Money page which includes a variety of options and tools for you to help take control of your energy use, manage your power bill, and save money. This includes tools such as Equal Billing and MyEnergy Insights.
Other support resources available through the Nova Scotia Government are the Heating Assistance Rebate Program (HARP) and Efficiency Nova Scotia. We're committed to working with low-income advocates to find more opportunities to help Nova Scotians.
The cost of delivering energy efficiency programs that encourage cost savings for customers are collected through power bills. This is a requirement set out by the province. Learn more about Energy Efficiency Programs.
To support our customers, we offer income-based programs, such as the HomeWarming program, as well as tools like equal billing and MyEnergy Insights to help you manage your heating bills. There are also support programs available through the government and Efficiency Nova Scotia. We continue to work with customer advocates, including the Affordable Energy Coalition, as well as the provincial government, on ways to ensure support for our customers living on a lower income. We also continue working on providing more convenience, choice, and control for customers over the energy you use.
