Smart Meter Opt-Out

Online Services Links
Smart Meter Opt-Out

OPT OUT OF SMART METERS

Before opting-out of receiving a smart meter, it is important to understand the service limitations of a non-communicating meter. It is also important to be aware of fees that could be associated with manually reading a non-communicating meter.

Please carefully read the following information and sign all required waivers and acknowledgements to complete the application.

Some of the benefits of smart technology include:

Daily energy use information - Your Nova Scotia Power MyAccount is enhanced with MyEnergy Insights – a digital tool that analysis your home or business' energy use and offers easy-to-understand information to help you better control how you use your power and manage costs.
Notifications - Set-up personal energy use and billing notifications to help you control costs.
Improved response - Smart meters help us understand when and where outages happen, allowing for a faster, more efficient response.
Faster connection - Connecting and disconnecting power can be faster and easier with on-site appointments not always needed.
Remote meter reading - In most cases, property visits will not be required to read meters and there will be fewer estimated bills due to meter access issues.

*Required

Account Information

Account type*

Residential
Small Business or Commercial

Requestor's First Name*

Requestor's Last Name*

Primary Contact Number*

Enter a 10-digit phone number, including area code

Email Address*

Confirm Email Address*

Account Holder's First Name*

Account Holder's Last Name*

Street Address*

Unit, Apartment, or Suite Number

City*

Province*

Postal Code*

Do you want to opt out of more than one premise?*

Street Address

Unit, Apartment, or Suite Number

City

Province

Postal Code

Reason for Opting Out*

Refusal of Smart Meter Benefits

I acknowledge that by opting out, I WILL NOT RECEIVE the following smart meter benefits:

*Required

Enhanced Service*

Smart meter technology makes connecting or disconnecting electricity easier and faster for you with on-site appointments not always needed.

Quicker Response*

Smart meters help us understand when and where outages happen, allowing for a faster, more efficient response.

Energy Insights*

Smart meters put you in control of your energy use. MyAccount is enhanced with MyEnergy Insights to provide easy access and monitoring of your daily energy use. You also have the option to set billing notifications to help manage your costs.

Manual Meter Reads*

I understand that under the terms of the Nova Scotia Energy Board's direction I could be required to pay a fee for NS Power to manually read a non-communicating meter.

Fees*

Opt out customers whose meters are currently read monthly, will continue to be read monthly and could be required to pay a fee for this service. Any fee and the number of times a meter is read annually, is subject to review and approval by the Nova Scotia Energy Board (NSEB). Customers will not be charged these fees or experience a change in the number of times their meter is read annually until approval is received from the NSEB.

Meter Access*

I must provide reasonable access to my meter for the purpose of conducting meter reads and meter maintenance.

By submitting this form, I confirm:

I have read and understand all terms and conditions as stated above.
I acknowledge and agree that Nova Scotia Power may collect, use and disclose your personal information submitted in this form in accordance with NS Power’s Customer Privacy Policy.

OPT OUT OF SMART METERS

Account Information

Refusal of Smart Meter Benefits

Report a Power Outage

Quick Links

Information For: