Our Commitment To You, Our Customers
Updates from our President and CEO
Our Commitment To You, Our Customers
As President and CEO of Nova Scotia Power, my focus is on rebuilding Nova Scotians’ trust in our business through transparency. That starts with listening to you, our customers. What I’ve heard clearly is that trust isn’t given—it’s earned. And that means tasking our team with concrete actions to find solutions and holding ourselves accountable by tracking our commitments and progress.
I have the same expectations that you do—accurate billing, improved reliability, great customer service, and access to the information you need to make energy decisions for your family or business.
Learn More About How We’re Working In Your Community
Reliability
Our top priority is delivering safe, affordable, and reliable electricity every day to power your homes, businesses, and communities. We’re committed to improving the reliability of the power grid.
Plugged In
Get the latest news from Nova Scotia Power and learn more about the people that make and deliver your power.