Community Reliability Meeting: A Letter to Baxters Harbour

A Letter to Baxters Harbour

May 5, 2026

Thank you to our customers in the Baxters Harbour area and to District 1 Councillor and Deputy Mayor, Everett MacPherson, for coming out to join our team at our community reliability meeting at the Baxters Harbour Community Hall on April 29, 2026. We really appreciated the chance to connect, hear your perspectives, and have meaningful conversations about the reliability of power service in your area.

Completed Work

Since 2021, we have invested $1.4 million in work to strengthen reliability in the Baxters Harbour area. A large part of that has been invested in vegetation management; trimming trees and branches from power lines to reduce the risk of power outages.

  • 2021–2026: Cleared roughly 11 km of power lines, $365,000
  • 2026: Capital project, $1.06 million
    • This work started on March 5 and was completed on April 30. It included rebuilding power lines by replacing:
      • 5.3 km of aging copper wires with larger, more robust aluminum wires,
      • five distribution transformers, and
      • eleven power poles with bigger, stronger poles.
    • Trees and branches were also cleared from nearly 2 km of power lines along Baxters Harbour Road and Old Baxter Mill Road
  • Total investment: $1.42 million

Upcoming Work

With trees coming into contact with power lines being the biggest cause of power outages, our vegetation management and clean-up work will continue in the area this year.

  • 2026: 6.1 km of tree trimming along Highway 359 and Al Bennett Road
  • Total investment: $300,000

Our Five-Year Reliability Plan (2025–2029)

We are in the second year of our reliability plan, which will see us invest $1.3 billion to continue to strengthen the electricity grid. This includes investing an average of $250 million in projects across Nova Scotia each year, installing protective devices, upgrading lines, replacing poles and transformers, and clearing more trees and branches from power lines to reduce outages. Our investment in tree trimming has grown steadily—from $25 million in 2022 to $32 million in 2023, and now $45 million each year since 2024.

Community Engagement

These community conversations matter to us, and we hope you find them as helpful as we do. We appreciate your feedback and want you to know we’re committed to providing service you can count on. We’ll be following up on the items raised during the meeting related to tree trimming, including the two areas we visited together where you shared concerns. Keeping you informed about the work happening in your area is important to us. If you have questions about the reliability of service where you live, your Reliability Advisor, Ciuin Shirkey, is always happy to help.

Sincerely,

Keith O'Callaghan | Reliability Work Execution, Nova Scotia Power


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